Get your money back from a Scam

Frequently Asked Questions

• What is a chargeback?

  A chargeback is the process which allows you to retroactively cancel a credit/debit card transaction. The process begins the moment a request is filed with the bank that issued you the card.

• I authorized these transactions weeks/months/years ago, is it still possible to do a chargeback?

  Visa® and Mastercard® guarantee that you can apply for a chargeback at any time within 120 days from the date of the transaction. Under certain conditions, that period can be extended to up to 540 days. In certain jurisdictions, the law provides you with even more time. As time passes by, it typically becomes more and more difficult to trace your lost funds. Fraudulent companies tend to declare bankruptcy or go defunct in order to avoid paying back stolen funds, only to come back afterward under a different name. However, as mentioned above, there is no specific time frame in which the task becomes unworkable. There have been people who managed to recover their funds several years after the fraudulent transaction occurred. As part of our consultation, we will determine & advise you on how probable it is to trace back your money and successfully perform a chargeback.

• If I authorized these transactions in the first place, won’t the bank hold me responsible for them?

  No. Any authorized transaction must result in you receiving the service that you were promised. These fraudulent companies do not engage in truthful practices. Even if the company followed their obligation to you, it must also meet specific regulatory obligations in order for the transaction to be considered legally binding. Most of these unregulated scam companies aren’t able to justify their practices, therefore making all such transactions illegal and open for dispute.

• Why should I go with Trust Wallet Recovery and not pursue this on my own?

  When attempting to perform a chargeback, you must be able to provide all the necessary information which isn’t generally requested from you by the bank, while at the same time adhering to the guidelines and requirements of your specific banking institution. Furthermore, you normally only get one attempt to properly dispute a charge. Our experts at Trust Wallet Recovery specialize in building and representing our clients at the highest and most professional level necessary to get your chargeback approved. We know the specifics which maximize your chances of success and have an array of tools at our disposal which isn’t typically available to those who aren’t familiar with how this process works.

• What are the chances of successfully recovering my funds?

  That all depends on specific details of your case, as every situation is unique. Following your consultation, we will provide you with our preliminary assessment, which includes your likelihood of success. Trust Wallet Recovery will never instill false hopes in our potential clients. If we believe that you have a case with a high probability of success, we will provide you with all of the available recovery options, and when we take on a case, we guarantee to leave no stone unturned in the pursuit of recovering what is rightfully yours.

• Who are we?

  With a network of skilled legal professionals, we provide expert representation to negotiate with scammers and fraudulent entities on behalf of our clients. Our team utilizes legal strategies to increase the chances of successful fund recovery.

• Why us?

  We have gained a lot of experience helping innocent victims recover their funds from online scams for several years. It is most likely that we have already assisted many victims that were scammed by the same fraudulent activities as you have been.

• What we do?

  We help you investigate, review and dispute the fraudulent transactions. We find the liable entities including financial institutions, in order to claim lost or stolen funds.

• Is This A Scam?

  Our company is a fully licensed, compliant fraud recovery service. We conduct all cases with full transparency.

• How Long Does The Claim Process Take?

  The timing depends on the individual case in question, however you should speak with your investigator in order to determine the estimated time frame based on the circumstances of your case.

• Is There A Time Limit To Submit A Claim?

  There is no statute of limitation for submitting a claim for recovery of funds, against online fraud.